OUR POLICIES
POLICIES
Adaptive Provision Limited
Policies & Procedures Handbook
Therapeutic Alternative Provision & School Reintegration Programmes
Director: Nichola Brown
management@adaptiveprovisionlimited.org | 07950 196977
Delivery site: Kings Rise Academy community hub, Birmingham
Re intergration programmes delivered into individual schools
Published: September 2026
These policies are published for parents, carers, commissioning schools, local authorities and Ofsted. They
reflect current statutory guidance including Keeping Children Safe in Education, Working Together to Safeguard
Children, the UK GDPR/Data Protection Act 2018, the Equality Act 2010, and the DfE guidance on alternative
provision. They are reviewed annually or sooner if guidance changes.Contents
1. Safeguarding & Child Protection Policy
2. Behaviour Management Policy
3. Health & Safety Policy
4. First Aid & Medication Policy
5. Attendance, Missing Child & Collection Policy
6. SEND & Additional Needs Policy
7. Equality, Diversity & Inclusion Policy
8. Anti-Bullying Policy
9. Complaints Policy
10. Data Protection & Privacy Policy
11. Online Safety & Acceptable Use Policy
12. Safer Recruitment & Staff Code of Conduct
13. Whistleblowing Policy
14. Photography, Filming & Consent Policy
15. Accessibility Plan
16. Exclusion Policy
17. Educational Visits & Off-Site Activities Policy
18. Intimate Care Policy
19. Curriculum, Assessment & Reporting Policy
20. Relationships & Health Education (PSHE) Policy
21. Staff Appraisal, Supervision & CPD Policy
22. Volunteers & Visitors Policy
23. CCTV & Site Security Policy
24. Records Management & Retention Policy
25. Home-Provision Partnership Agreement
26. Looked After & Previously Looked After Children Policy1. Safeguarding & Child Protection Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
Adaptive Provision Limited is committed to safeguarding and promoting the welfare of every child
who attends our programmes. Safeguarding is everyone's responsibility, and this commitment sits
above every other consideration in how we plan, staff and run our sessions. This policy is written
with regard to Keeping Children Safe in Education (KCSIE), Working Together to Safeguard Children,
the Children Act 1989 and 2004, and the Prevent Duty (Counter-Terrorism and Security Act 2015),
and applies alongside - and does not replace - the safeguarding policy of any commissioning school.
Where our procedures differ from a school's own, the more stringent standard applies.
Purpose and scope
This policy applies to every child attending our reintegration or therapeutic provision, to every
member of staff, sessional practitioner, volunteer and visitor, and to every location in which
Adaptive Provision Limited delivers a session, including Kings Rise Academy, Birmingham and any
community or outreach setting. It covers physical abuse, emotional abuse, sexual abuse, neglect,
child sexual exploitation, criminal exploitation and county lines, radicalisation, online harm, domestic
abuse witnessed by a child, female genital mutilation, forced marriage, and peer-on-peer abuse.
Designated Safeguarding Lead (DSL) and governance
Nichola Brown is the Designated Safeguarding Lead for all sessions and holds overall accountability
for safeguarding practice, training and record-keeping. A trained Deputy DSL is identified for every
session and is always on site whenever the Director is not present; no session runs without a DSL or
Deputy DSL in the building. Contact details for the DSL and Deputy are displayed prominently at the
venue, included in the induction pack given to every commissioning school, and shared with
parents/carers before a placement begins. The DSL undertakes safeguarding training at least every
two years and Prevent awareness training annually, in line with KCSIE requirements for the role.
Prevention
● A safe, warm and predictable environment is created in every session, recognising that
consistency and relationship reduce vulnerability.
● Children are given age-appropriate opportunities, through our therapeutic curriculum, to
talk about worries, family life and online experiences in a way that surfaces concerns
naturally.
● Staff are trained to recognise the specific vulnerabilities of children attending alternative
provision, including higher risk of exploitation, missing episodes, and mental health need.
● Site security at the venue (signing in/out, visitor badges, supervised access) reduces the risk
of unauthorised contact with children.
Procedure for a disclosure or concern
● The member of staff receiving a disclosure listens carefully, does not promise confidentiality,
asks only open, non-leading questions, and does not investigate.
● Details are recorded in the child's own words, using the body-map/incident form, as soon as
possible and always within the same session day.
● The record is passed to the DSL (or Deputy) immediately, and in any event within 24 hours.
● The DSL decides, using professional judgement and the local authority threshold document,
whether the concern requires an early-help response, a referral to Children's Social Care, or
immediate contact with the police.● Referrals meeting the threshold are made without delay and always within 24 hours of the
concern being raised, using the local authority's MASH/front-door referral route.
● The referring school's designated safeguarding lead is informed at the same time, unless
doing so would place the child at greater risk (for example, where the school itself is
implicated).
● Every referral and its outcome is logged on the child's confidential safeguarding file, held
securely and separately from general session records.
Allegations against staff and low-level concerns
Any allegation or concern about the conduct of a member of staff, sessional practitioner or
volunteer towards a child is reported immediately to the DSL (or, if the allegation concerns the DSL,
to the Local Authority Designated Officer directly) and handled in line with KCSIE Part 4. Low-level
concerns that do not meet the harm threshold - for example, a lapse in professional boundaries - are
still recorded on a confidential low-level concerns log, reviewed by the DSL termly to spot patterns,
and considered as part of that individual's ongoing suitability to work with children.
Information sharing
Relevant safeguarding information is shared with each child's referring school under a written
information-sharing agreement, both at referral (so we understand existing concerns and plans) and
throughout the placement (so the school is kept informed of anything arising). Information is shared
on a need-to-know basis, in line with the principle that safeguarding overrides confidentiality where
a child is at risk of harm.
Training
All staff complete safeguarding training, including Prevent duty awareness, safer recruitment
awareness, and an introduction to the specific risks faced by children in alternative provision, as part
of induction before working unsupervised with children, and refresh this training at least annually.
Records of training completed by each member of staff are held on the single central record.
Monitoring and review
This policy, and our safeguarding practice against it, is reviewed by the DSL at least annually, after
any safeguarding incident, and whenever statutory guidance changes. A summary of safeguarding
activity (anonymised) is shared with commissioning schools termly as part of our quality assurance
to them.2. Behaviour Management Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
Our approach is trauma-informed and therapeutic: behaviour is treated as communication of an
unmet need rather than wilful misconduct, and support focuses on regulation, understanding and
relationship-building rather than punitive sanction. This reflects both best practice for children who
have already experienced difficulty in mainstream settings, and the clinical input of our
psychotherapist and CAMHS practitioner. This policy is shared with every commissioning school and
parent/carer before a placement begins, and is written with regard to the DfE guidance 'Behaviour in
Schools' and 'Use of Reasonable Force'.
Underlying principles
● Every child's behaviour is understood in the context of their history, and staff are trained to
look beneath a behaviour for the feeling or need driving it.
● Relationships come before rules: children build trust with a small, consistent staff team
across their placement, which is itself a protective and regulating factor.
● Boundaries are clear, fair, and explained rather than imposed, so children understand the
reasoning behind expectations.
● Success is celebrated visibly and often; our approach is weighted heavily towards positive
reinforcement rather than sanction.
Graduated response
● Stage 1 - Co-regulation: staff use calm tone, proximity, distraction, choice and sensory
strategies to support a child to self-regulate before behaviour escalates.
● Stage 2 - Structured de-escalation: a trained practitioner steps in one-to-one, using a
scripted de-escalation approach, and the child is offered a quiet, safe space to reset.
● Stage 3 - Individual review: where de-escalation strategies are not effective, the incident is
reviewed with the child once calm, and an individual regulation plan is created or updated
with input from the referring school.
● Stage 4 - Physical intervention (last resort only): used solely to prevent injury to the child,
other children, or staff, by staff trained in an accredited positive-handling technique, for the
minimum time necessary, and always recorded on an incident form and reported to
parents/carers and the home school on the same day.
Individual behaviour and regulation plans
Every child referred with a known history of dysregulated behaviour, or who displays this during
their placement, has an individual regulation plan drawn up in consultation with the referring school
and, where relevant, CAMHS. This plan identifies known triggers, early warning signs, and the
specific strategies that work for that child, and is reviewed at the mid-point and end of every 12-
week programme.
Rewards and positive reinforcement
Progress, effort and prosocial behaviour are recognised through verbal praise, a visual reward
system appropriate to the child's age, and regular positive feedback shared with parents/carers and
the referring school, so that achievements made with us are recognised and reinforced back in the
child's home school environment.
Serious or persistent concernsPersistent or serious behavioural concerns are always discussed with the referring school before any
decision is made about a child's continued placement. Adaptive Provision Limited does not
permanently exclude a child without first convening a review meeting involving the school and,
where appropriate, parents/carers, to consider what additional support might make the placement
viable. A fixed-term break from sessions is used only where there is an immediate risk to safety, and
is always time-limited and reviewed.
Recording and reporting
Every behavioural incident above Stage 1 is logged in writing on the day it occurs, including what
happened, the strategies used, and the outcome. Records are reviewed by the Director monthly to
identify patterns across the cohort and inform staff training.3. Health & Safety Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
Adaptive Provision Limited complies with the Health and Safety at Work etc. Act 1974, the
Management of Health and Safety at Work Regulations 1999, and associated regulations. The
Director holds overall responsibility for health and safety across all delivery sites; a named member
of staff conducts and records a risk assessment before each session and reviews it in real time as the
day progresses.
Roles and responsibilities
● The Director is the appointed Health and Safety Lead, responsible for policy, risk assessment
sign-off, incident review and liaison with Kings Rise Academy, Birmingham's own site
management.
● Every member of staff is responsible for following safe working practices, reporting hazards
immediately, and taking part in fire drills and health and safety training.
● A designated first aider and fire marshal are identified for every session.
Premises and site safety
Sessions run from Kings Rise Academy, Birmingham, whose own fire, premises and evacuation
procedures are followed in full; we hold a copy of the venue's fire risk assessment and public liability
insurance certificate on file. A joint fire drill is completed with venue staff at the start of each term,
and the evacuation route and assembly point are shown to every child on their first day.
Risk assessment
● A generic risk assessment covers the venue, room layout, and standard session activities,
reviewed termly or after any incident.
● A specific risk assessment is completed for any arts-based, physical or sensory activity
involving equipment, materials or movement.
● A dynamic (in-the-moment) risk assessment is carried out continuously by staff during
sessions, particularly around behaviour, group dynamics and any child-specific vulnerability.
● Any off-site element (for example a community visit) has its own written risk assessment,
approved by the Director in advance.
Ratios, supervision and registers
Staff-to-child ratios are set according to the age and needs of the group and never fall below
statutory guidance for the activity being delivered; ratios are increased for children with higher
support needs. A signing-in/out register is kept for all children, staff and visitors on every session
day, and headcounts are taken at the start, after every transition, and at the end of each session.
Incident reporting
Accidents and near-misses are logged in an accident book on the day they occur, parents/carers are
informed the same day, and RIDDOR-reportable incidents are reported to the Health and Safety
Executive within the statutory timescale. Equipment and materials used in sessions are checked for
suitability before use and stored securely between sessions.
Monitoring and review
This policy is reviewed annually by the Director, and the accident/incident log is reviewed termly to
identify any trend requiring a change in practice or additional staff training.4. First Aid & Medication Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
This policy is written with regard to the DfE guidance 'Supporting pupils at school with medical
conditions' and sets out how Adaptive Provision Limited keeps children safe and well during
sessions.
First aid provision
● At least one paediatric first-aid trained member of staff is present at every session, and their
identity is confirmed to parents/carers and the referring school before placement begins.
● A stocked first aid kit, appropriate to the age range and activities of the session, is available
at the venue at all times and checked and restocked termly.
● First aid training is refreshed at the recommended interval (typically every three years) and
recorded on the single central record.
Medical information and medication
● Parents/carers must disclose any medical condition, allergy or medication requirement in
writing before a placement starts, using our medical information form, and this information
is shared with all staff working with that child.
● An individual healthcare plan is created for any child with a significant or ongoing medical
condition, in consultation with parents/carers and, where relevant, health professionals.
● Medication is only administered with prior written parental consent, recorded on a
medication log each time it is given, and stored securely and out of children's reach when
not in use.
● Staff administering medication receive appropriate guidance or training for that specific
medication where needed (for example an epi-pen or inhaler).
Illness, injury and emergencies
Any allergy, injury or illness during a session is recorded on an incident/accident form and
parents/carers are informed the same day. Emergency services are called immediately for any
serious incident, a member of staff accompanies the child if they are taken to hospital, and the
home school is informed as soon as possible afterwards. A child who becomes unwell during a
session is kept comfortable and supervised until collected.5. Attendance, Missing Child & Collection Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
Regular attendance is fundamental to the success of our reintegration and therapeutic programmes,
and we work closely with referring schools to promote and monitor it.
Registration and monitoring
● Attendance is registered at the start of every session and shared with the referring school
daily, so that it can be reflected in the child's overall school attendance record.
● Patterns of absence are reviewed weekly by the Director; any unexplained absence is
followed up with the referring school and, where appropriate, the parent/carer, on the same
day.
● Persistent absence is discussed with the referring school as part of the child's placement
review, since it may itself be a safeguarding indicator.
Collection and release of children
Children are only released to a named parent/carer or authorised adult confirmed in writing in
advance. Photographic ID is requested if the collecting adult is not known to staff, and a child is
never released to anyone not on the authorised collection list without direct confirmation from the
parent/carer or referring school.
Missing child procedure
● Staff take a headcount at the start of the session, after every transition between activities,
and at the end of the session.
● If a child cannot be accounted for, staff immediately search the venue and grounds while
maintaining supervision of the rest of the group.
● The DSL is informed immediately, and the parent/carer and referring school are contacted
without delay.
● The police are contacted if the child is not found within a reasonable time, or immediately if
there is any reason to believe the child is at risk.
● A written record of any missing-child incident is completed on the same day and reviewed
with the referring school and, where relevant, the local authority.6. SEND & Additional Needs Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
Adaptive Provision Limited welcomes children with additional needs, including those with an
Education, Health and Care Plan (EHCP) or SEN Support status, and works with each referring
school's SENCO to understand and meet individual needs. This policy is written with regard to the
SEND Code of Practice 2015.
Identifying and understanding need
● Relevant information (EHCP, SEN Support plan, one-page profile, and any advice from allied
health professionals) is requested from the referring school before placement begins.
● Where a child's need has not been formally identified but emerges during their placement,
this is raised with the referring school's SENCO promptly so that assessment can be
considered.
● Our psychotherapist and CAMHS practitioner contribute clinical insight into presentation
and support strategies where relevant to a child's placement.
Provision and adaptation
● Sessions and activities are adapted to be accessible, drawing on our team's occupational
health and trauma-informed practice background, including sensory adjustments, visual
supports and flexible pacing.
● Group sizes and staff ratios are adjusted where a child's needs require closer support.
● Where a child's needs cannot reasonably be met within our current staffing, expertise or
venue, this is discussed openly and promptly with the referring school before or during
placement, so that alternative support can be arranged.
Review
Progress and any change in need is reviewed with the referring school at the mid-point and end of
each programme, and contributes to any statutory annual review of an EHCP where applicable.7. Equality, Diversity & Inclusion Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
Adaptive Provision Limited is committed to the Equality Act 2010 and does not discriminate on the
grounds of any protected characteristic, including race, disability, sex, religion or belief, sexual
orientation, gender reassignment, pregnancy or maternity. All children, families and staff are treated
with dignity and respect, and we recognise that many children referred to us have experienced
marginalisation, which informs how sensitively we approach this duty.
Our commitments
● Activities, materials, imagery and language used in sessions are reviewed to ensure they are
inclusive and free from stereotyping.
● Reasonable adjustments are made for disabled children and staff wherever practicable, and
access needs are discussed with families before placement begins.
● Recruitment, training and supervision of staff actively promote equality and challenge
discriminatory attitudes or behaviour.
● Any complaint of discrimination or harassment, from a child, family member or member of
staff, is treated seriously and investigated under our Complaints Policy or, for staff, our
grievance procedure.
● Staff receive equality and diversity training as part of induction and refresh this periodically.
Monitoring
The Director monitors referral, attendance and outcome data by relevant characteristic where
appropriate, to check that our provision is genuinely accessible and effective for every child referred
to us.8. Anti-Bullying Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
Bullying of any kind - physical, verbal, emotional, relational or online - is not tolerated. Given the
therapeutic nature of our work, prevention is built into every session through relationship-building,
emotional regulation support, and explicit teaching of respectful behaviour.
Definition
We define bullying as behaviour by an individual or group, usually repeated over time, that
intentionally hurts another child or group either physically or emotionally, and recognise that
children referred to us may have experienced bullying, been involved in bullying others, or both, and
that both require sensitive support.
Prevention and response
● Children are given a clear, age-appropriate explanation of what bullying is and how to report
it at the start of a placement.
● Group composition and seating/activity groupings are planned with known relationships and
histories in mind, to reduce risk.
● Any reported or observed bullying is recorded and addressed the same day, with the child
who was bullied and the child who bullied both supported individually, in line with our
therapeutic approach.
● Parents/carers and the referring school are informed of any bullying incident and the action
taken.
● Repeated or serious bullying is escalated to the DSL and reviewed with the referring school,
and may result in a review of the child's placement in line with our Behaviour Management
Policy.9. Complaints Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
We aim to resolve concerns quickly, fairly and informally wherever possible, and welcome feedback
as a way of improving our provision. Any parent, carer, school, local authority or child may raise a
complaint, and a child may raise a complaint directly with any member of staff, who will support
them to do so.
Stage 1 - Informal resolution
Concerns should be raised in the first instance with the Director, Nichola Brown, by phone (07950
196977) or email (management@adaptiveprovisionlimited.org). We aim to acknowledge within 1
working day and respond within 3 working days. Many concerns are resolved satisfactorily at this
stage through open conversation.
Stage 2 - Formal complaint
If a concern is not resolved informally, it should be put in writing to the Director, setting out what
happened and what outcome is sought. The Director will investigate, which may include speaking to
staff and reviewing session records, and will respond in writing within 10 working days, explaining
the outcome and any action taken.
Stage 3 - Independent escalation
If the complainant remains dissatisfied, the complaint is referred to the referring school and, where
relevant, the local authority commissioning the placement, for independent review. Complaints that
raise a safeguarding concern are handled under our Safeguarding & Child Protection Policy in
parallel, and never delayed pending the complaints process.
Recording
A written record of every complaint, the investigation, and its outcome is kept for at least three
years, and complaints are reviewed termly by the Director to identify any pattern requiring a change
in practice.10. Data Protection & Privacy Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
Adaptive Provision Limited is the data controller for personal information it holds about children,
families and staff, and complies with the UK GDPR and Data Protection Act 2018.
What we collect and why
We collect only the information needed to plan and deliver safe, effective provision: name, date of
birth, school, emergency contacts, relevant medical and safeguarding information, and
session/progress records. Special category data (such as health or safeguarding information) is
processed only where necessary for safeguarding or the delivery of appropriate support, and with an
appropriate lawful basis under Article 9 UK GDPR.
How we share information
Information is shared with the referring school and, where legally required, with local authorities or
statutory agencies, under written information-sharing agreements. It is never sold, and never used
for marketing without explicit separate consent.
Storage, security and retention
● Digital records are password-protected and access is limited to staff who need it to carry out
their role.
● Paper records containing personal or sensitive information are kept in locked storage at the
venue.
● Records are retained only as long as necessary, in line with the DfE's records retention
guidance for schools and settings, after which they are securely destroyed.
● Safeguarding records are retained for the period required by statutory guidance, held
separately and more securely than general session records.
Rights and breaches
Parents/carers and staff have the right to access, correct or request deletion of their personal data
by contacting the Director, subject to the exemptions that apply to safeguarding and child protection
records. Any data breach is recorded on our breach log and, where required, reported to the
Information Commissioner's Office (ICO) within 72 hours, with affected individuals informed where
there is high risk to their rights and freedoms.11. Online Safety & Acceptable Use Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
This policy is written with regard to KCSIE Part 1 (online safety) and the UK Council for Internet
Safety guidance, and applies to staff, children and any technology used within our provision.
Use of technology in sessions
● Staff and children use technology only for planned, supervised session activities.
● No child is permitted to use personal mobile phones or devices unsupervised during
sessions; phones are stored securely on arrival and returned at the end of the session.
● Any internet-enabled device used in a session is filtered and monitored appropriately for the
age group.
Staff conduct online
Staff do not contact children or families via personal social media accounts, personal phone
numbers, or personal email addresses; all communication is through official channels agreed with
the referring school and family. Staff are expected to maintain appropriate professional boundaries
on their own social media, including privacy settings that prevent contact from children or families.
Education and response
Age-appropriate online safety education, including safe use of social media, is included in sessions
where relevant, drawing on the therapeutic focus of our curriculum. Any online safety concern,
including a disclosure relating to online harm, grooming, or harmful content, is treated as a
safeguarding matter and referred to the DSL immediately, in line with our Safeguarding & Child
Protection Policy.12. Safer Recruitment & Staff Code of Conduct
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
All staff and sessional practitioners (including our psychotherapist and CAMHS practitioner) are
recruited following safer recruitment principles set out in KCSIE Part 3, to ensure everyone working
with our children is safe and suitable to do so.
Pre-employment checks
● Enhanced DBS check (checked against the children's barred list) obtained before any
unsupervised contact with children.
● At least two references obtained and verified in writing, including from the most recent
employer, addressing suitability to work with children specifically.
● Identity and right-to-work checks completed and copies retained.
● Qualifications relevant to role (for example therapeutic, teaching, or first aid qualifications)
verified against original documents.
● Where a gap in employment history is identified, this is explored and recorded as part of the
recruitment process.
● A single central record of all recruitment checks for every staff member and sessional
practitioner is maintained by the Director and made available to commissioning schools,
local authorities and Ofsted on request.
Induction and code of conduct
All new staff complete an induction covering safeguarding, behaviour management, health and
safety, and this code of conduct before working unsupervised with children. All staff sign and agree
to a code of conduct covering professional boundaries, confidentiality, appropriate physical contact,
use of technology, and safeguarding responsibilities, and this is revisited annually.
Supervision
Given the emotionally demanding nature of therapeutic work, all staff receive regular
clinical/reflective supervision, in addition to line management supervision, to support both their
wellbeing and the quality and safety of their practice.13. Whistleblowing Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
Any member of staff who has a concern about the conduct of a colleague, or about practice within
Adaptive Provision Limited, is encouraged and supported to raise it without fear of victimisation, in
line with the Public Interest Disclosure Act 1998.
How to raise a concern
Concerns can be raised directly with the Director (management@adaptiveprovisionlimited.org or
07950 196977). Where the concern involves the Director, staff may instead contact the referring
school's designated safeguarding lead, the Local Authority Designated Officer, or the NSPCC
Whistleblowing Advice Line (0800 028 0285).
What happens next
● All concerns are taken seriously, recorded in writing, and investigated promptly and
confidentially.
● The person raising the concern is kept informed of progress, so far as confidentiality allows,
and told the outcome.
● No member of staff is penalised for raising a genuine concern in good faith, even if it later
proves to be unfounded.
● Concerns relating to a child's safety are treated as safeguarding matters first and follow the
Safeguarding & Child Protection Policy in addition to this policy.14. Photography, Filming & Consent Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
We recognise that photographs and recordings of children require particular care, both to protect
their privacy and, given the sensitive circumstances of many referrals, to avoid any risk to their
safety.
● Written parental/carer consent is obtained before any photograph, video or piece of
artwork identifying a child is used for reporting to schools, case studies, or
marketing/website purposes, and consent is specific to the purpose (for example, internal
reporting versus public website use are recorded separately).
● Consent is recorded per child on our consent register and can be withdrawn at any time by
contacting the Director, with immediate effect.
● Images are stored securely and only shared for the purpose consented to; full names are
never published alongside photographs, and no identifying detail (such as school name or
home town) is published without separate explicit consent.
● Staff and visitors may not take personal photographs or recordings of children on personal
devices under any circumstances; only designated devices are used, and images are
transferred and deleted from the device promptly.15. Accessibility Plan
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
Adaptive Provision Limited aims to make our provision as physically, curricularly and socially
accessible as possible for disabled children, staff and visitors, in line with our duties under the
Equality Act 2010.
● We work with Kings Rise Academy, Birmingham to confirm step-free access, accessible toilet
facilities, and appropriate room layout before placing a child with a physical disability.
● Curriculum materials and activities are adapted (larger print, simplified instructions,
alternative activities) so that every child can access our therapeutic and academic offer.
● We seek advice from occupational health colleagues, and where needed the referring
school's SENCO, to plan reasonable adjustments in advance of a placement.
● This plan is reviewed annually and whenever a new access need is identified.16. Exclusion Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
Because children are referred to us precisely to avoid or repair exclusion from mainstream school,
we take an exceptionally cautious approach to ending a child's placement, and this decision is never
taken by a single member of staff.
● A placement is only ended before its planned completion where there is a serious and
ongoing risk to the safety of the child, other children, or staff that cannot be managed
through our graduated behaviour response.
● Before any decision to end a placement, a review meeting is held with the referring school
and, where appropriate, parents/carers, to explore what additional support could make the
placement viable.
● Any decision to end a placement early is made jointly with the referring school, who retains
responsibility for the child's ongoing education, and is confirmed in writing with reasons
given.
● We do not use exclusion or removal from a session as a routine behaviour sanction.17. Educational Visits & Off-Site Activities Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
Where a session includes any element away from our usual venue, this policy ensures the same
standard of safety and safeguarding applies.
● A written risk assessment is completed and approved by the Director before any off-site
activity, covering transport, supervision ratios, and the specific location.
● Written parental/carer consent is obtained in advance for any off-site activity, along with
emergency contact details for that day.
● Staff-to-child ratios for off-site activities are set higher than for on-site sessions, reflecting
the additional risk.
● A first aid kit, mobile phone, and list of attending children and emergency contacts travel
with the group at all times.
● The referring school is informed in advance of any planned off-site activity.18. Intimate Care Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
Where a child requires support with intimate care (for example due to age, disability or medical
need), this is provided with dignity, respect and appropriate safeguards.
● Intimate care needs are agreed in writing with parents/carers before placement begins,
including exactly what support is required and by whom.
● Wherever possible, intimate care is provided by a member of staff of the child's choosing,
and never by a lone adult without another adult aware of what is happening and where.
● Any intimate care provided is recorded, including date, time, and staff member involved.
● Any concern arising during intimate care is treated as a safeguarding matter and reported to
the DSL immediately.19. Curriculum, Assessment & Reporting Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
Our curriculum combines core academic subjects with daily therapeutic practice, delivered by
qualified practitioners, and is designed collaboratively with psychologists, psychiatrists, trauma-
informed practitioners and occupational health therapists.
● Each child's starting point is assessed at the beginning of their programme, using
information from the referring school alongside our own observation.
● Progress against academic and emotional/behavioural goals is tracked throughout the
programme and reported to the referring school and parents/carers at the mid-point and
end of every placement.
● The curriculum is arts-based and cross-curricular by design, reflecting evidence that creative,
non-didactic approaches best re-engage children who have struggled in a traditional
classroom setting.
● A written report and recommendations for reintegration is provided to the referring school
at the end of every placement.20. Relationships & Health Education (PSHE) Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
Where our sessions touch on relationships, health, or wellbeing education, this is delivered age-
appropriately, in a way that is sensitive to each child's individual circumstances and consistent with
the referring school's own PSHE curriculum.
● Content is age- and developmentally-appropriate, and adapted for any child with additional
needs.
● Sessions are delivered by trained practitioners, with therapeutic input where a topic may be
sensitive for a particular child.
● Parents/carers are informed of the broad content covered, and any statutory right to
withdraw a child from non-statutory elements (for example Sex Education, where relevant
to the age group) is honoured in line with DfE guidance.
● Any disclosure arising during this content is treated as a safeguarding matter in line with our
Safeguarding & Child Protection Policy.21. Staff Appraisal, Supervision & CPD Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
High-quality provision depends on a well-supported, well-trained team, and this policy sets out how
staff performance and development are managed.
● Every member of staff has an annual appraisal with the Director, setting objectives linked to
the quality of provision and their own professional development.
● Regular supervision (both line management and, for therapeutic staff, clinical/reflective
supervision) is provided to support wellbeing and practice quality.
● A training needs analysis is completed annually, and staff are supported to access relevant
CPD, including refresher safeguarding, first aid, and positive-handling training within
required timescales.
● Any performance concern is addressed promptly, supportively, and in a way that does not
compromise the safety or wellbeing of children.22. Volunteers & Visitors Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
Anyone visiting our sessions, whether a professional visitor, prospective staff member on
observation, or volunteer, is subject to the same safeguarding standards as our staff team.
● All visitors sign in and out, wear visible identification, and are never left alone with a child.
● Any volunteer or regular visitor who will have unsupervised or substantial contact with
children completes the same safer recruitment checks as staff, including an enhanced DBS
check, before doing so.
● One-off professional visitors (for example a school SENCO attending a review meeting) are
asked for photographic ID and are supervised throughout their visit.
● Visitors are briefed on our safeguarding, fire, and behaviour procedures on arrival.23. CCTV & Site Security Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
Where CCTV operates at Kings Rise Academy, Birmingham, it is the venue's own system, operated in
line with the venue's policy and the ICO's CCTV code of practice; Adaptive Provision Limited does not
operate additional recording equipment during sessions.
● Signage at the venue makes clear that CCTV is in operation, in line with data protection
requirements.
● Footage is used only for the purpose of site security and safeguarding, and is not routinely
reviewed by Adaptive Provision Limited staff except where relevant to an incident.
● Access to any footage relevant to a safeguarding or health and safety incident is requested
from the venue in writing and handled under our Data Protection & Privacy Policy.
● Site access is controlled at all times: external doors are kept secure during sessions, and
entry is by supervised sign-in only.24. Records Management & Retention Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
Good record-keeping underpins safe, effective and accountable practice. This policy sets out how
records are created, stored, and retained or destroyed.
● Session, progress, incident, medical and safeguarding records are created promptly and
accurately, and stored securely in line with our Data Protection & Privacy Policy.
● Safeguarding records are retained for the period specified in statutory guidance and
transferred securely to the child's next school on transition, with confirmation of receipt.
● General educational and administrative records are retained in line with the Information and
Records Management Society's retention schedule for schools.
● Records due for destruction are disposed of securely (confidential shredding for paper,
secure deletion for digital records), and this is logged.25. Home-Provision Partnership Agreement
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
We believe close partnership with parents/carers and the referring school is central to a successful
placement, and this agreement sets out what each party can expect.
Adaptive Provision Limited will:
● Communicate openly and regularly with parents/carers and the referring school about
attendance, progress and any concern.
● Deliver the agreed programme safely, and treat every child with respect, warmth and
consistency.
● Involve parents/carers and the referring school in any decision about a change to a child's
placement.
Parents/carers and the referring school are asked to:
● Share relevant information about the child, including medical, safeguarding and SEND
information, honestly and promptly.
● Support the child to attend regularly and on time, and inform us promptly of any planned or
unplanned absence.
● Engage with review meetings and feedback throughout the placement.26. Looked After & Previously Looked After Children Policy
Owner: Nichola Brown, Director | Reviewed: September 2026 | Next review: September 2027
Children who are looked after, or who have previously been looked after (including through
adoption, special guardianship, or a child arrangements order), often carry additional vulnerability
and require particularly attuned, trauma-informed support - something our clinical model is
specifically designed to provide.
● The Director acts as our named lead for looked after and previously looked after children,
liaising with the child's Virtual School Head, social worker and carer as relevant.
● Relevant background (including a child's Personal Education Plan, where held by the
referring school) is requested and used sensitively to inform how a child is supported, on a
strictly need-to-know basis.
● We recognise the particular importance of stability and consistent relationships for this
group, and prioritise keeping the same key adults working with a looked-after child
throughout their placement wherever possible.
● Any change in a looked-after child's placement, carer, or social worker is reflected promptly
in how we support them, in liaison with the referring school.
For a copy of any policy in full, or to discuss any of the above, please contact Nichola Brown at
management@adaptiveprovisionlimited.o
Contact
Compassionate Youth Care
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